Undercover Customer Experience (UCX) #2 Retail. Pt 1 of 2

In this UCX (Undercover Customer Experience) Wess procrastinated and waited until the day before Valentines day to make his valentines day purchase. The store was packed with a waiting line outside of the store and a sign in sheet. Witness what kind of customer service Wess receives while faced with these circumstances. Part 1 of 2.